We certify that our items are original antiques . Otherwise we undertake to refund the amount of the purchase.
If for any reason, you are not satisfied with your item, you can return it within a maximum period of 14 working days after receiving it. The item must be received in the same condition in which it was sent and the packaging in which it was received. Once verified that everything arrives in good condition, the refund will be made to the current account that you indicate.
In case of return due to our error, such as the case that we send the wrong item, we, Joyería y Antigüedades Aznar S.L.U. with VAT number B-99326563 , we will bear the return shipping costs.
Items that can be found at www.Antiguedades.es are antiques and collectibles with a minimum age of 50 years, unique in its state of preservation. According to the nature of these items and although it is indicated in the description that the may be in working order, the buyer must take into account that these are pieces intended for exhibition, not for daily use. Notwithstanding the foregoing, the customer has a period of two months to terminate the contract, if he observes that the article is significantly different from what is described in its file.
To return an item within 14 days of receipt of the item, simply call us by phone or write us an email and we will tell you how to proceed. In case you want to do it in writing by mail or fax, you can use the following sample form: Return form . It is not essential that you use this form, but we make it available should you wish to use it.
Our contact information:
José Pascual Aznar
Joyería y Antigüedades Aznar SLU
Calle Juan Cabrero, 18 Local AA
50007 Zaragoza (Spain)
VAT NUMBER: B-99326563
Additionally you can turn to the European Dispute Resolution Platform:
Online dispute resolution pursuant to Art. 14.1 of Regulation (EU) 524/2013: The European Commission facilitates an online dispute resolution platform, which is available at the following link:
Delicate glass-and-brass cruet set...