Privacy Policy

1. Data controller

The controller responsible for processing personal data collected through this website is:

Joyería y Antigüedades Aznar, S.L.U.
Tax identification number: B-99326563
Registered address: Calle Juan Cabrero, 18, Local AA, 50007 Zaragoza, Spain
Email: info@antiguedades.es
Telephone: +34 976 45 39 31
Contact person: José Pascual Aznar

This policy explains how we collect, use, store and protect the personal data of people who visit Antiguedades.es, make a purchase, create an account, request information or subscribe to our communications.

2. Applicable legislation

Personal data is processed in accordance with Regulation (EU) 2016/679, the General Data Protection Regulation —GDPR—, Spanish Organic Law 3/2018 on Personal Data Protection and the guarantee of digital rights, and any other applicable legislation.

3. Personal data we may collect

Depending on your relationship with us, we may process the following categories of data:

• Identification data, such as name, surname, identity document or tax identification details where necessary.
• Contact details, such as postal address, email address, telephone number or WhatsApp contact information.
• Data required to manage a customer account.
• Data relating to orders, purchases, returns, invoices and payments.
• Billing and delivery addresses.
• Information required to arrange transport, customs procedures or administrative export licences.
• Enquiries, communications and messages sent through the contact form, email, telephone or WhatsApp.
• Technical data, such as IP address, browser, device, pages visited and information obtained through cookies or similar technologies.
• Data voluntarily provided when subscribing to the newsletter.

We do not request special categories of personal data unless they are strictly necessary to comply with a specific legal or administrative obligation.

4. Purposes and legal bases for processing

Responding to enquiries and requests

We process the data provided in order to answer questions, requests for information, enquiries about items, availability, transport, payment methods or any other communication.

The legal basis is taking pre-contractual steps at the request of the data subject and our legitimate interest in responding to and managing communications received.

Management of customer accounts

When a user creates an account, we process their data to manage registration, facilitate future purchases, store addresses and provide access to order history and other available functions.

The legal basis is the performance of the contractual relationship and provision of the requested service.

Management of orders and sales

We process the data necessary to prepare and manage orders, issue invoices, receive payments, arrange packing and transport, process returns, provide after-sales assistance and issue certificates of authenticity where applicable.

The legal basis is the performance of the sales contract and compliance with the legal obligations arising from the transaction.

Payments

Payments may be made by bank transfer, PayPal or other systems indicated during the purchasing process.

Payment service providers may process the data required to authorise, verify and carry out the transaction in accordance with their own privacy policies. Antiguedades.es does not receive or store full bank card details when payment is processed by an external provider.

Invoicing and legal obligations

We process and retain the data required to comply with tax, accounting, commercial, administrative, customs and fraud-prevention obligations.

The legal basis is compliance with the legal obligations applicable to Joyería y Antigüedades Aznar, S.L.U.

Transport and delivery

We may disclose the essential details of the buyer or recipient to courier companies, carriers, customs agents and companies specialising in packing or transport in order to manage collection, shipment and delivery of the item.

The legal basis is the performance of the sales contract.

Export licences and administrative procedures

Where required by the nature, age or destination of the item, we may process and disclose the necessary information to administrative, customs, cultural or tax authorities in order to apply for export licences, submit declarations or comply with legal requirements.

The legal basis is compliance with legal obligations and performance of the contract.

Newsletter and commercial communications

When a user voluntarily subscribes to the newsletter, we use their email address to inform them about newly listed items, updates and other communications relating to Antiguedades.es.

The legal basis is the consent given by the data subject. Subscriptions are managed using the Brevo platform.

The user may withdraw their consent and unsubscribe at any time by using the link included in each communication or by writing to info@antiguedades.es.

Security and prevention of fraudulent use

We may process certain technical data in order to protect the website, prevent unauthorised access, detect fraudulent orders, combat automated form submissions and ensure the secure operation of our systems.

The legal basis is our legitimate interest in protecting the website, our systems, our customers and our business activity.

5. Data obtained through browsing

When visiting Antiguedades.es, certain technical data may be collected through cookies and similar technologies, such as the IP address, browser type, device used, language, duration of the visit, pages viewed and interaction with the website.

We use or may use the following services:

• Google Analytics, to obtain statistics on the use and performance of the website.
• Google Tag Manager, to manage tags and tools integrated into the website.
• Google reCAPTCHA, to protect forms against automated submissions, abuse and fraudulent activity.
• YouTube, to display videos embedded in certain pages or item listings.

Non-essential cookies or technologies will only be activated in accordance with the preferences expressed by the user in the consent panel.

Further information is available in our Cookies Policy.

6. Third-party links and services

The website may include links to external websites, social networks or third-party platforms. The inclusion of a link does not mean that Antiguedades.es controls the processing of data carried out by the destination website.

When the user accesses an external website, they are subject to the terms and privacy policies of the relevant third party.

Any links to Facebook or other social networks appearing on the website are external links. Antiguedades.es does not currently use the Facebook advertising pixel.

When a person contacts us through WhatsApp, the processing carried out by that platform is also subject to its own terms and privacy policies.

7. Recipients of personal data

Personal data will not be sold or disclosed to third parties for commercial purposes unrelated to Antiguedades.es.

The following parties may have access to the data only where necessary:

• Web hosting and technical service providers, including Loading as our hosting provider.
• Email, maintenance, security and systems administration providers.
• Brevo, for managing the newsletter and authorised commercial communications.
• Google, in connection with Analytics, Tag Manager, reCAPTCHA and YouTube.
• Banks, PayPal and other payment service providers.
• Courier companies, carriers, postal services, customs agents and packing companies.
• Tax, accounting, legal or administrative advisers.
• Public authorities, customs authorities, cultural bodies, courts, tribunals and law-enforcement agencies where there is a legal obligation.

Providers acting on behalf of Joyería y Antigüedades Aznar, S.L.U. must process data in accordance with our instructions, maintain confidentiality and apply appropriate security measures.

8. International data transfers

Some technology providers may process data from countries outside the European Economic Area.

Where international transfers take place, we will endeavour to ensure that they are covered by a European Commission adequacy decision, standard contractual clauses, the EU-U.S. Data Privacy Framework where applicable, or any other mechanism recognised under data protection legislation.

9. Retention periods

Data will be retained only for as long as necessary to fulfil the purpose for which it was collected and, subsequently, for the periods required to deal with possible legal liabilities.

• Data relating to enquiries will be retained for as long as necessary to respond to them and carry out any relevant follow-up.
• Customer account data will be retained while the account remains active or until the data subject requests its deletion, unless it must be retained to comply with a legal obligation.
• Data relating to orders, invoices and commercial transactions will be retained for the periods established by tax, accounting, commercial and consumer protection legislation.
• Data required to deal with claims will be retained for as long as liabilities may arise from the relationship.
• Data used for the newsletter will be retained until the user withdraws consent or unsubscribes.
• Data obtained through cookies will be retained for the periods indicated in the Cookies Policy and the settings panel.

When the data is no longer required, it will be deleted, anonymised or blocked for the legally required periods.

10. Rights of data subjects

Data subjects may exercise the following rights:

• Access: to know what personal data we process and to obtain a copy.
• Rectification: to request the correction of inaccurate or incomplete data.
• Erasure: to request deletion of data when it is no longer necessary or where any legally established grounds apply.
• Objection: to object to processing based on legitimate interest or to the sending of commercial communications.
• Restriction: to request that processing be restricted in certain circumstances.
• Data portability: to receive the data provided in a structured, commonly used and machine-readable format where applicable.
• Withdrawal of consent: to withdraw previously given consent at any time, without affecting the lawfulness of processing carried out before withdrawal.
• Automated decisions: not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects, where applicable.

To exercise these rights, a request may be sent to:

The request must state the right the person wishes to exercise and include the information necessary to verify the identity of the applicant. Where reasonable doubts exist regarding identity, we may request additional information.

11. Complaints to the supervisory authority

If you believe that the processing of your data does not comply with data protection legislation, you may lodge a complaint with the Spanish Data Protection Agency.

Spanish Data Protection Agency
Calle Jorge Juan, 6
28001 Madrid, Spain
www.aepd.es

Before lodging a complaint, you may contact us at info@antiguedades.es so that we can attempt to resolve the matter.

12. Data security

Joyería y Antigüedades Aznar, S.L.U. applies reasonable technical and organisational measures to protect personal data against destruction, loss, alteration, disclosure, processing or unauthorised access.

These measures are reviewed and adapted taking into account the nature of the data, the risks involved, the state of technology and the services used.

However, no system connected to the Internet can guarantee absolute security. Users must protect their passwords, avoid sharing them and report any suspected unauthorised access to their account.

13. Accuracy of data

The user guarantees that the information provided is true, accurate and up to date, and undertakes to notify us of any changes.

Where data relating to another person is provided, the person supplying it declares that they have sufficient legal authority to do so and that they have informed the data subject where necessary.

14. Minors

The services offered by Antiguedades.es are not specifically intended for minors. Minors must not provide personal data or make purchases without the involvement and authorisation of their parents or legal representatives.

15. Changes to this policy

Joyería y Antigüedades Aznar, S.L.U. may amend this Privacy Policy in order to adapt it to legal, technical or organisational changes, or to changes relating to the services used.

The current version will be the version published on this page. Where a change is particularly significant, notice may be provided by means of a prominent message on the website.

Last updated: July 2026.